OpenAI launches small business program as it touts 10M ChatGPT Work and Codex users - 9to5Mac

What the report says

9to5Mac reported that OpenAI has introduced a “ChatGPT for small business” program while also promoting a combined milestone of 10 million users for ChatGPT Work and Codex. The article, published July 21, 2026, describes the new program as part of OpenAI’s effort to expand ChatGPT’s use in workplace and productivity settings, including among smaller companies that may not have dedicated AI teams.

According to 9to5Mac, the small-business initiative has four main elements: virtual hands-on training, in-person small business AI academies in the United States, starter guides for using ChatGPT, and access to new agents and partner offerings aimed at small businesses. OpenAI is also providing a sign-up form for companies interested in joining the program.

The report links the launch to OpenAI’s broader push around ChatGPT Work, described as a more agent-focused version of ChatGPT intended for productivity tasks beyond basic chatbot replies. 9to5Mac said OpenAI is touting 10 million users across ChatGPT Work and Codex, a figure the article says is double the Codex-only user base reported earlier in July.

The story also notes recent product changes around OpenAI’s desktop app. 9to5Mac reported that OpenAI replaced its desktop app earlier in the month with one based on the standalone Codex app, adding more advanced functions while making the interface more complex. The article says subsequent updates have tried to improve the balance between ordinary chat and task-oriented workflows.