ABC Capital Bank eyes digitisation and retail banking to drive next growth phase

What the report says

ABC Capital Bank Limited has announced a new growth plan centered on digitisation and expansion in retail banking after reporting strong results in its latest financial year. In Kampala, the bank said its 2025 profit after tax rose by 285%, which it described as a sign that its turnaround and efficiency drive have begun to translate into sustainable growth.

Chief executive Chris Kabagambe said the institution is now moving into the next stage of its 2026–2028 strategy. According to the bank, priorities include widening access to inclusive financial services, strengthening its position in SME banking, and pushing further into retail and community banking. ABC Capital Bank has already built a reputation as a lender to small and medium-sized enterprises, which are widely seen as important to Uganda’s economy.

Digital services are at the center of the plan. The bank said it intends to scale up digital lending, add mobile deposit features, and introduce more electronic banking services, with a focus on customers in underserved areas. It also said the strategy will support customer experience, corporate credibility and brand visibility, while reinforcing its broader commitment to financial inclusion and community-oriented banking.

More broadly, the announcement reflects a wider trend in banking toward online and mobile services. The Independent Uganda reported the bank’s plans and figures; no independent audit details were included in the supplied text.